Technology Service Providers

Build the System That Scales Your Tech Services Business

You keep businesses connected and running — now it’s time to scale yours with predictability.

Praxxeum helps Technology Service Providers (ISPs, Office Automation, Infrastructure & Cloud, VoIP/UCaaS) build connected growth systems that align go-to-market, delivery, and revenue operations into one engine for measurable, repeatable growth.

The Growth Challenge for Technology Service Providers

Service delivery is your strength — but growth often relies on heroics, not systems. Common symptoms:

Pipeline tied to relationships and lumpy tenders
Pricing and packaging that erode margin as scale increases
Disconnected tools across sales, provisioning, NOC/helpdesk, and finance
Limited visibility across utilisation, SLA performance, churn, and expansion
Leadership trapped in operations instead of driving growth

You don’t need more tools; you need a growth system that connects them.

The Praxxeum Growth System for TSPs

We combine SaaS-grade RevOps discipline with services-first delivery structure — purpose-built for ISPs, Office Automation providers, Infrastructure & Cloud specialists, and VoIP/UCaaS businesses.

Go-to-Market Systemisation

Define your ideal segments (SMB, mid-market, enterprise), sharpen value propositions (speed, uptime, compliance, cost-to-serve), and productise bundles (e.g., Connectivity + VoIP + Security + Managed Support) with clear outcomes.

Delivery & Provisioning Excellence

Standardise quoting → activation → provisioning → support. Reduce handoff friction with SOPs, templates, and QA gates across field service, NOC, and vendor coordination.

Revenue Operations Alignment

Unify CRM, ticketing/PSA, billing, and finance into one operating view. Track funnel, SLA adherence, MRR/NRR, ARPU, and margin — in real time.

Leadership Rhythm & Governance

Install executive cadences, dashboards, and scorecards that move the business from reactive firefighting to proactive growth decisions.

Data & Reporting Layer

Instrument performance metrics (install lead time, first-time fix, mean time to resolve, churn, expansion, cash conversion cycle) — because what gets measured, scales.

Why Technology Service Providers Choose Praxxeum

We’ve scaled service-led tech businesses across multiple markets — aligning sales, delivery, and operations with the same precision used by top software firms.
Our team blends operator experience and RevOps discipline, turning complex, multi-vendor delivery models into predictable growth machines.

You get structure, visibility, and momentum — not just advice.

How This Applies Across TSP Segments

ISPs (Connectivity & Network Services)

Productise tiers (Essential/Plus/Pro with guaranteed SLAs and add-ons)
Automate quoting → provisioning → billing with one RevOps spine
Track uptime, install cycle time, churn, ARPU on executive dashboards

Office Automation Providers (Print, Devices, Managed Workplace)

Bundle devices + software + support into outcome-led offers
Standardise site surveys, installs, and maintenance cadences
Visibility from contract → meter reads → billing → renewal

Infrastructure & Cloud (Data Center, Security, Managed Cloud)

Package migration + managed service + security + compliance
Align pre-sales architecture with delivery capacity and SLAs
Monitor utilisation, project profitability, and recurring expansion

VoIP / UCaaS (Voice, Collaboration, Contact Center)

Sell seat-based bundles tied to connectivity and devices
Provision reliably with golden paths and QA on number porting
Track NRR, support tickets per seat, time-to-voice-live as core KPIs

Outcomes We Deliver

20–35% uplift in gross margin through packaging and process standardisation
Predictable MRR growth with clearer pipeline and renewal visibility
25–40% improvement in delivery/provisioning efficiency
Reduced churn via SLA-led customer success frameworks
Leadership time unlocked from operations to growth

Ready to Scale Your Tech Services Business?

You’ve built reliability for your clients.
Now build repeatable, profitable growth for your business.

Richerd Doe

CEO

We were stuck at the same price point for 18 months while our costs kept rising. Our Exxpert Services sprint completely rebuilt our pricing strategy with clear upgrade paths and value justification. Within 6 weeks, we increased our average deal size by 35% and our renewal rate improved because customers finally understood the value tiers. Best investment we’ve made in the business.

Marcus Rodriguez

VP Sales

I was about to lose a major deal because the client kept raising technical objections I couldn’t address confidently. The Exxpert Services team jumped in, analyzed the stakeholder dynamics, and coached me through the final presentation. We closed the deal at full value two weeks later. Now I know exactly how to handle similar enterprise negotiations. Incredible return on investment.